Remote Level 1 or 2 Customer Service with Makeup Artist Diploma – Non Dev

This is a remote course. You must have access to a laptop or computer.

You can work on this course at your own pace, as long as the course is completed within the 1 month time frame given.

Please ignore the course start date, this course has a rolling start which means as soon as you have completed your enrolment steps, you will be started!

What does this qualification cover? 

Level 1:

• Know how to deliver good customer service
• Know different communication methods
• Know how to provide good customer service in line with organisational procedures
• Know how to effectively deal with customer queries, problems and complaints.

Level 2:

• The principles of customer service
• How customer needs and expectations are formed
• The principles of responding to customers’ problems or complaints
• Interpersonal and team working skills
• How to meet customer needs and expectations
• Communicating effectively with customers
• Legislation which supports the customer service process

Who is it suitable for? 

This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification.  The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

Makeup Artist Diploma

Once you have completed your Customer Service element of the course, Jobskilla will issue your Makeup Artist Diploma.

Makeup Artist Breakdown

This course will be issued to you via email, you can simply login and out of this course whenever you like and complete at your own pace!

Makeup Artist Diploma Units:

• Understand makeup artistry along with the latest trends.
• Learn about the history of makeup, a time line of events and makeup through the centuries.
• Know the role of a beauty makeup artist, what you will have to do, working conditions and more.
• Get to know the skin, it’s anatomy through to products, techniques and problem solving common skin issues.
• Know your tools. Get a good understanding on the different brushes you will have to use, how to care for them and how to choose a good quality brush.
• Learn how to use the brushes in terms of length, shape and effective application.
• Understand the uses of foundation, how to choose the right foundation, other products and application.
• Get to understand corrective makeup, how to use tools and other products.
• Learn the various makeup styles, day time, night time, angles and more.
• Learn how to apply eye makeup along with common mistakes and eye shapes.
• Learn about effective eyeliner techniques, mistakes and more.
• Get to grips with brow grooming. Know how to groom the brows, benefits of brow grooming, mistakes and how to fix problem areas and mistakes.
• Learn how to apply false eyelashes effectively.
• Know how to apply cheek colour, along with blush types and facial shapes.
• Understand how to apply lip colour, tips, benefits and mistakes.
• Get to know the current beauty trends.
• Learn about makeup in TV, film and magazines. Emphasising features, character makeup and more. Is this the position for you?
• Know what hair styles work best with what makeup to ensure the two work seamlessly together.
• Know how to maintain radiant skin from important steps to tips and advice.
• Understand the different makeup techniques for different seasons. Know what makeup works in summer and winter. Get a good understanding on the latest season trends.
• Learn some advanced techniques which can help you in your makeup career. Learn about contouring, useful tips, eye techniques and more.
• Identify what you need to start and run your own beauty salon from management to health and safety and so much more.

You will complete your Customer Service course first (4 weeks to complete). Once this is completed, we will issue your Makeup Artist course. The Makeup Artist course will be emailed to you, and again, you can start and complete in your own time!