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Remote Flexi Learn! – Level 2 Retail Operations with FREE Android Tablet! Non Dev.

Online Event
Customer Service
LMP Group
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Course Eligibility

  • Learners must be over the age of 19 (20 before the end of the academic year/ 31st August). There is no upper age limit for any courses.
  • Must be unemployed and in receipt of a benefit (Proof will be requested to access funding).
  • Learners must have been resident within the UK for a minimum of 3 years. We can accept Asylum seekers if the learner has the correct Home Office Identification and access to Government Funds.
  • Must not be completing a funded course at this present time or currently in education/college.
  • Must have access to the correct identification to access funding.
  • Must not have completed a similar qualification at the same level or higher.
  • Learners MUST have access to a laptop or a computer with internet access to complete any of the remote courses. A phone or tablet will not suffice.
  • The programme is NOT available in the following regions: Greater Manchester, Greater London, Liverpool, West and South Yorkshire, North of Tyne, Tees Valley, Cambridge and Peterborough, Bristol, Bath, Birmingham, The Black Country & Coventry. 

Course Description

This course is super flexible for those who may have children or other commitments that prevent them completing a quicker paced course.

This free course aims to help develop your understanding of retail terminology, understanding the retail selling process and provide training in other retail operations, including effective customer service, teamwork and what to expect when working in the retail sector.

Why choose Flexi Learning?

  • Interactive Online Courses can be completed over a longer period. These are perfect for learners who have children, or other commitments that prevent them completing a quicker paced course.

  • Learners will have tutor support while completing courses with feedback.

  • Interactive Online Courses can commence on any day of the week.

  • Once coursework has been marked and independently verified, a certificate from the awarding body will be requested and dispatched to the learner.

  • On completion of this course you will receive a FREE Amazon Fire Tablet to keep!

Whats covered on the level 2 course?

  • Understanding customer service in the retail sector.

  • Understand the retail selling process.

  • Understanding how individuals and teams contribute to the effectiveness of a retail business.

  • Understanding how a retail business maintains health and safety on its premises.

  • Understanding retail consumer law.

  • Understand how to deal with customer queries and complaints in a retail environment.

  • Understanding the handling of customer payments in a retail business.

  • Understanding the control, receipt and storage of stock in a retail business.

Course Delivery:

Start Date: Anytime that’s good for you!

End Date: Level 2: Must be completed within 8 weeks

Course Delivery Days: Any day of the week

Course Overview

Course Start Date:
Weekly
Start Time:
 10:30 AM
End Time:
 05:00 PM
Course Duration:
 Up to 8 weeks
Difficulty Level:
entry
Registration Deadline:
01/01/2025
Induction Date:
Course Location:
Online Event
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Course Location:
Online
Course ID:
Course Tags:
 Retail

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LMP Group

Creating inspirational journeys and delivering excellence through learning. Whether you’re looking for an apprenticeship or a development course. We’re here to help.

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