Remote Flexi Learn! – Customer Service Level 2 – with Free Onward Learning Course – London

Level 2 Certificate in Principles of Customer Service – London

The benefits of a Flexi Learn course:

• Interactive Online Courses can be completed over a longer period. These are perfect for learners who have children, or other commitments that prevent them completing a quicker paced course.
• Learners will have tutor support while completing courses with feedback.
• Interactive Online Courses can commence on any day of the week.
• Once coursework has been marked and independently verified, a certificate from the awarding body will be requested and dispatched to the learner.
• On completion of this course you will receive access to a onward learning course of your choice, worth £100 free of charge!

This free course is designed to give you the underpinning knowledge and competencies to use Customer Service skills in a variety of contexts and roles.

Level 2 Units Include:

• Principles of customer service and delivery.
• Understand customers.
• Understand employer organisations.
• Understand how to communicate with customers.
• Understand how to handle customer information.
• Understand how to resolve problems and deliver customer service to challenging customers.
• Understand how to develop customer relationships.

Course Delivery:

Start Date: As soon as you have completed your enrolment.
End Date: You have up to 8 weeks to complete this course.
Course Delivery Days: Any days you choose.

On completion you can choose from any of the below onward learning courses worth £100, free of charge!:

Paediatric First Aid Dog Grooming
Nail Technician Diploma
Make-Up Artistry
Microsoft Excel for Beginners
Advanced Garden Maintenance
Understanding Nutrition
Emergency First Aid
Pet Psychology
British Sign Language
Budgeting like a Boss Certification
Budgeting Basics Certification
Boost Your Concentration Certification
Buying and Selling Online Certification
Cash flow, Statement and Logistics Certification Diets explained
Facts, Trends, and Myths Certification
Introduction to Cat Behaviour Certification
Introduction to Cat Grooming Certification
Introduction to Cat Health Certification
Introduction to Feline Care Certification

THE CHOICE IS YOURS!