Online – Level 1 Customer Service Course with Introduction to Cake Decorating – (NECA)

Online Event

Customer Service

Portland Training

Course Eligibility

Candidates need to be 19 or older as of 31st August 2024
Must be unemployed
Must be in receipt of a benefit (UC, JSA, ESA)
Not in education Right to live and work in UK
Must have a valid form of ID
Must not be in any other form of education
Must complete a maths and English assessment prior to enrolment gaining a minimum of entry 2
Must be a resident of the North East Combined Authority

Course Description

This is a 9.5 day online Customer Service course for residents of North East combined authority (the North East).

As this is an online course, you must have access to the internet and a device to complete the course – Either a Laptop, Tablet or PC, a smart phone will not suffice.

You will complete your Customer Service course first with Portland Training.

Once you have completed, Jobskilla will email your link to access your Introduction to Cake Decorating course! You can then start and complete this section of the course whenever you like!

Customer Service Qualifications:

Certificate in Progression
Award in Personal Wellbeing
Award in Cyber Security
Level 1 Certificate in Customer Service

Introduction to Cake Decorating Units:

How to create winning recipes
How to run and market your business
Deciding on a niche
Working with chocolate
Working with different frostings
Piping and how to make a piping bag
Rosettes and other designs
Uses for cake display stands
What to consider when purchasing wedding cake stands

Course Delivery for Customer Service:

Times: 9:00am – 4pm

Start Date: Rolling starts each fortnight! The next course will start on Monday 13th Jan 2025

Location: Online

This course runs every fortnight.

Course Overview

Course Start Date:
fortnightly

Start Time:
09:00 AM

End Time:
04:00 PM

Course Duration:
9.5 Days

Difficulty Level:
entry

Registration Deadline:

17/12/2024

Induction Date:

Course Location:

Online Event

Course Location:

Online

Course ID:

Course Tags:
Customer Service, NECA, North East,Cake Decorating,

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Organiser

Portland Training

Portland Training offer flexible and bespoke training across a wide range of courses, from Health and Social Care to Construction and Engineering.

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Online – Level 1 Customer Service Course with Introduction to Cake Decorating – (NECA)

Course Eligibility

Course Description

Course Overview

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Online – Level 1 Customer Service Course with Introduction to Cake Decorating – (NECA)

Course Eligibility

Course Description

Course Overview

Share This Course

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Quick Links

Contact Us

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