Customer Service with Occupational Skills Classroom Course – Worksop

Worksop

Construction

Skills Academy Building Futures

Course Eligibility

Candidates need to be 19 or older as of 31st August 2023
Unemployed
Must be on a benefit
Not in education Right to live and work in UK
Lived in the UK for 3 years or more
Must live in Worksop
Must not be in any other form of education

Course Description

This is a 10 day Customer Service course for residents who live in Worksop and can travel to Leicester.

Qualifications and Units Covered:

Level 2 Certificate in Customer Service

Delivery of effective customer service
Supporting the customer service environment

Level 1 Certificate in Occupational Skills

Customer service in the hospitality industry
Understanding customer service in the retail sector
Problem solving at work
Working in a team
Time management skills
Improving own learning performance

Course Delivery:
Times: 9:30am – 15:30pm (Monday – Friday)
Days: Monday – Friday
Start Date: Monday 16th September 2024
Completion Date: Friday 27th September 2024
Location: – Full location details to be confirmed on enrolment.

Course Overview

Course Start Date:
16/09/2024

Start Time:
09:30 AM

End Time:
03:30 PM

Course Duration:
2 Weeks

Difficulty Level:
entry

Registration Deadline:

12/09/2024

Induction Date:

Course Location:

Worksop

Registration has passed – if you cannot find a course currently, feel free to contact us

Course Location:

TBC

Course ID:

Course Tags:
Customer Service, Worksop,

Cookie	Duration	Description
_GRECAPTCHA	5 months 27 days	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_CN1NN1LD6T	2 years	This cookie is installed by Google Analytics.
_gat_gtag_UA_74320936_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.

Have Any Questions?

Customer Service with Occupational Skills Classroom Course – Worksop

Course Eligibility

Course Description

Course Overview

Share This Course

Quick Links

Contact Us

Join Our Mailing List

Have Any Questions?

Customer Service with Occupational Skills Classroom Course – Worksop

Course Eligibility

Course Description

Course Overview

Share This Course

Quick Links

Contact Us

Join Our Mailing List

Your privacy choices