5 Day Level 2 Award in Customer Service & Employability with Photoshop

5 Days Customer Service & Employability with Photoshop certificate. 

This is a remote course. You will learn from home with guidance from a tutor via a Zoom meeting. You will complete the 5 Days Customer Service course first.

The course will run from 9:30am to 3:30pm Monday to Friday.

Customer Service/Employability Units Covered:

Employability – Job searching
Applying for a job
Building working relationships with customers
Group discussion on where jobs can be located and advertised

Discuss how you would search for jobs relevant to customer services.
Identify your own skills and knowledge required to selected job roles.
Learning Outcome 1 – Know how to deliver good customer service
Learning outcome 2 – Know different communication methods
Learning outcome 3 – Know how to provide good customer service in line with organisational procedures
Learning outcome 4 – Know how to effectively deal with customer queries, problems and complaints

Once you have completed the Customer Service/Employability side of the course, we will issue a voucher code via email which allows you to log in anytime to complete the Photoshop section of the course at your own pace. 

Photoshop Units:

How to create a new file and adjust a canvas size that is suitable to project needs
How to navigate through the software, where to find its tools and understand the layout of the page
Learn how to identify Photoshop tools and understand their basic functionalities
Learn how to identify the secondary tools, how to select them and what they are used for
Learn shortcuts and understand how and when to use them
How to use the layer option and understand the layer dialogue box
Learn how to use and apply adjustment layers
How to add effects and filter to an existing image

You must complete an enrolment before you can start the course. This will be booked with you upon a successful booking of the course.