5 Day Customer Service & Employability with Fitness Diploma (Personal Trainer / Fitness Instructor)
This is a remote course. You will learn from home with guidance from a tutor via a Zoom meeting. You will complete the 5 Days Customer Service course first.
The course will run from 9:30am to 3:30pm Monday to Friday.
Employability – Job searching
Applying for a job
Building working relationships with customers
Group discussion on where jobs can be located and advertised
Discuss how you would search for jobs relevant to customer services.
Identify your own skills and knowledge required to selected job roles.
Learning Outcome 1 – Know how to deliver good customer service
Learning outcome 2 – Know different communication methods
Learning outcome 3 – Know how to provide good customer service in line with organisational procedures
Learning outcome 4 – Know how to effectively deal with customer queries, problems and complaints
Once you have completed the Customer Service/Employability side of the course, we will issue a voucher code via email which allows you to log in anytime to complete the Fitness Diploma (Personal Trainer / Fitness Instructor) section of the course at your own pace.
*Please Note: This course is not recognised by REPs.*
Understand the human anatomy of the bones, their function and how exercise can impact the bones. You will also learn about how bones are affected as part of the ageing process.
Learn more about the cardiovascular system from the heart’s function to respiratory function and how these are impacted by exercise, along with the benefits.
Get an understanding of muscles and how they work and the different muscle types.
Understand joints and nervous system, as well as injury prevention.
Learn more about obesity and diabetes and how the two are linked. Obesity has become a serious issue in the United Kingdom with more people being diagnosed with diabetes on a daily basis.
Get a good understanding of a healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to seT nutritional goals.
Learn how to encourage your clients to embrace an active lifestyle and how it can benefit them in the long run.
Identify how exercise impacts the body as a whole.
Learn how to safely monitor your clients’ exercise intensity.
Learn how to set fitness plans in place, how to plan, difficulties you may face and standards you must adhere to.
Get a good understanding of the importance of stretching, working with disabled customers and outdoor exercise routines.
Learn how to work with children, from exercise to diet.
Identify if yoga or Pilates may be something you will want to specialist in.
Know how to deal with emergencies in the fitness industry.
You must complete an enrolment before you can start the course. This will be booked with you upon a successful booking of the course.
Plymouth House
22 Plymouth Road
Blackpool
Lancashire
FY3 7JP
