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Customer Service Level 2 – Bromley By Bow - Blended Learning (Home & Classroom) 3 Weeks

A excellent & rare opportunity to gain Level 2 Certificates in both Customer Service & Business Admin

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About the course

Level 2 Certificate in Customer Service & Business Admin Qualification Overview:

Blended Learning - This course will be completed at home and in the classroom.


The Level 2 Certificate in Customer Service aims to provide a broad knowledge of the Customer Service industry.

This Business Admin qualification, is ideal for candidates wishing to develop practical, transferable skills in order to work confidently and effectively in a business environment.

The units cover a wide range of subjects that learners will find useful in a variety of roles particularly in customer service, business admin and team work. Learners will also develop skills to assist them in being more able to deal with work related problems.


Entry Requirement

You must be claiming a State Benefits (JSA, Income Support, ESA or UC) and you must be 19 or older.

You must have been resident in the UK/EEA for the last 3 years.


Course Delivery

The course is delivered online with the support of a dedicated remote tutor, some days being set in the classroom.

You will be required to produce assignment based work and complete study packs to complete the requisite number of guided learning hours necessary to complete this course. To be successful you will need to produce a portfolio of evidence for the awarding body.

Course Details

  • Location: Remote learning & classroom in Bromley By Bow
  • Enrolment Date: Thursday 13th January 2022
  • Start Date: Tuesday 18th January 2022
  • End Date: Tuesday 22nd February 2022
  • Start time: 9:30 am to 4:30 pm

The course will take approximately 3 weeks to complete.

Qualifications Gained

Level 2 Certificate In Customer Service
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Overview

  • Difficulty Level: Entry
  • Duration: 3 Weeks
  • Course ID: #4063
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