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Customer Service Level 2 – London Remote Learning 3 Weeks

Level 2 Certificate in Customer Service aims to provide a broad knowledge of the Customer Service industry

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About the course

Level 2 Certificate in Customer Service Qualification Overview

The Level 2 Certificate in Customer Service aims to provide a broad knowledge of the Customer Service industry.

The optional units cover a wide range of subjects that learners will find useful in a variety of roles particularly in customer service, door supervision and team work. Learners will also develop skills to assist them in being more able to deal with work related problems.

Entry Requirement

You must be claiming a State Benefits (JSA, Income Support, ESA or UC) and you must be 19 or older on 31st August 2020.

You must have been resident in the UK/EEA for the last 3 years.

Course Delivery

The course is delivered online with the support of a dedicated remote tutor.

You will be required to produce assignment based work and complete study packs to complete the requisite number of guided learning hours necessary to complete this course. To be successful you will need to produce a portfolio of evidence for the awarding body.

Course Details

Location: Remote learning - learn from home
Induction Date: 30th October 2020
Course Start Date: 3rd November 2020
Course Completion Date: 24th November 2020
Start time: 9:00 am to 4:30 pm

Qualifications Gained

Level 2 Certificate In Customer Service

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Date Time Bookings Location

Induction :
Fri 30 Oct 2020 10:00

Start Date :
Tue 03 Nov 2020

9:30am

28 Spaces Left

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Overview

  • Difficulty Level: Beginner
  • Duration: 3 Weeks
  • Course ID: #3845
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