Call us on 0330 113 0113

Customer Service / Employability Level 2 with Level 1 Microsoft Excel Certification - Birmingham & The Black Country 7 Days

This Opportunity is only available to residents within the West Midlands Combined Authority

Login to bookmark this Course

About the course

JobSkilla is proud to be able to offer this Customer Service Level 2 &  Level 1 Microsoft Excel Certification (Which has a retail value of £100), completely free to anyone who is over 19, unemployed and claiming a benefit.

Microsoft (MS) Excel is one of the most widely used data capture and analysis tools in the world. Whether you are new to the use of Excel spreadsheets or already have some knowledge of the software and are looking to improve your skills, this series of courses can assist.

The course will start with the day Customer Service element delivered by VSS and on the final day, learners will be provided with their voucher to access the 15 hour, online Level 1 Microsoft Excel Certification on the JobSkilla Academy. The Course is fully CPD accredited and future employers will be able to verify your qualification quickly with us.

What’s Covered in the Course?

This Level 1 starter course is recommended for anyone that may use Excel for uncomplicated data capture and analysis, such as tracking simple expenditure or for calculating sums or totals. The course is ideal for anyone who:

  • Has never used Excel before;
  • Has only a basic understanding of the software;
  • Wishes to update their skills to the latest version of the software.

It is also the ideal starting point for those who wish to go on to use Excel for more advanced applications, such as functions and formulae. The course covers all the basics, such as calculations of sums, averages and totals. The team member will learn some of the basic functions, such as IF, COUNTIF, SUMIF and AVERAGEIF, as well as the use of pivot tables, creating graphs and charts and using hyperlinks. The second half of the Level 1 course covers ‘sheets’ – the Excel equivalent of a page. The team member will learn how to rename, delete, hide and unhide a sheet and how to move and copy a sheet. They will also learn how to change the colour of the tabs.

What are the Benefits of the Course?

  • Skilled Excel users are able to transform raw data to the benefit of the organisation;
  • The explicit training videos allow learners to learn at their own pace, as there is no time limit or deadline by which to complete the course.
  • Learners can access these courses from any mobile device – tablets, computers, and mobiles – with access to the internet;
  • As each lesson is only a few minutes long, it is convenient to stop and start again, whenever the learner wishes to do so - this encourages learners to study when they have the time, even if it is during a lunch break;
Read More

Date Time Bookings Location

Start Date :
Mon 06 Jul 2020


45 Spaces Left

Learn From Home! - Customer Service
Training provider will call , B2 4XJ Map

Journey Planner

Book Now

It only takes 2 minutes

Start Date :
Mon 13 Jul 2020


42 Spaces Left

Learn From Home! - Employability
Training provider will call , B2 4XJ Map

Journey Planner

Book Now

It only takes 2 minutes


  • Difficulty Level: Entry
  • Duration: 7 Days
  • Course ID: #3662
Email to friend Ask a question

Email To a Friend

Ask a Question