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Learn from Home: Level 1 Certificate in Principles of Customer Service 15 Days

Available for learners across England

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About the course

Level 1 Certificate in Principles of Customer Service level 1 

Do you want to Learn remotely whilst at home? Continue updating your skills and take advantage of social distancing to enhance your knowledge?

PHX Training are proud to be able to offer this fantastic opportunity in Customer Service

Do you fancy a change in career, or simply want to learn a new skill? Take the opportunity to gain a Customer Service qualification in order to enhance your job opportunities.

Units offered include:

Customer Service Principles

Understanding How to Work in a Customer Service Role

Communicating with Customers

Computer required – A computer is desirable, but this can be completed paper-based

Learners will work with Tutors remotely using all kinds of media. For those who do not have access to the internet, telephone calls on a one to one basis will be offered and paperwork sent through the post.

Once booked onto the course, learners will receive a call from the training provider to complete a telephone induction and then a learning plan that suits you best will be agreed.

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  • Difficulty Level: Beginner
  • Duration: 15 Days
  • Course ID: #3600
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