This versatile qualification will help you to develop your customer service skills and boost your prospects for your first customer service job.
Login to bookmark this CourseUnit 1: Understanding the organisation
Your learning goals:
Unit 2: Prepare to deliver excellent customer service
Your learning goals:
Unit 3: Communication in the customer service role
Your learning goals:
Unit 4: Understand customers*
Your learning goals:
*Mandatory for Lifetime Awarding students
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I have searched for courses to update my skills set to find sustainable work. I have searched JobSkilla for opportunities in my area and have found Customer Service Level 2 which lasts for 9 OR 11 Weeks and is being delivered online at home. This will give me Level 2 in Customer Service. Please call 03301130013 for more information if needed.
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