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Business and Administration Level 2 - ONLINE TRAINING 14 Weeks

This popular course examines the day-to-day workings of real-world companies and teaches you the techniques that help them to operate successfully.

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About the course

Unit 1: Principles of personal responsibilities and working in a business environment

Your learning goals:

  • Employment rights and responsibilities of the employee and the employer
  • The purpose of health, safety and security procedures in a business environment
  • How to communicate effectively with others
  • How to work with and support colleagues
  • How to plan own work and be accountable to others
  • The purpose of improving own performance in a business environment and how to do so
  • Types of problems that may occur in a business environment and how to deal with them.


Unit 2: Principles of providing administrative services

Your learning goals:

  • How to make and receive telephone calls
  • How to handle mail
  • How to use different types of office equipment
  • How to keep waste to a minimum in a business environment
  • How to make arrangements for meetings
  • Procedures for organising travel and accommodation arrangements
  • Diary management procedures
  • The purpose of delivering effective customer service and how to do so
  • The purpose of reception services and how to follow reception procedures.


Unit 3: Principles of managing information and producing documents

Your learning goals:

  • The purpose of information technology in a business environment
  • How to manage electronic and paper based information
  • The purpose of producing documents that are fit-for-purpose
  • Procedures to be followed when producing documents.


Unit 4: Principles of supporting change in a business environment

Your learning goals:

  • Reasons for change in a business environment
  • Reasons for reviewing working methods, products or services
  • Types of support that people may need during change
  • Benefits of working with others during change
  • The purpose of responding positively to changes in working methods, products or services
  • Ways of responding positively to change.


Unit 5: Principles of supporting business events

Your learning goals:

  • The range of support activities that may be required when organising a business event
  • Ways of providing support before, during and after a business event
  • The purpose of displaying professional and helpful behaviour when supporting a business event
  • Ways of dealing with problems when supporting a business event.


Unit 6: Principles of budgets in a business environment

Your learning goals:

  • The purpose of budgets for managing financial resources to meet business requirements
  • How to develop budgets
  • How to manage budgets.


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I have searched for courses to update my skills set to find sustainable work. I have searched JobSkilla for opportunities in my area and have found Business and Administration Level 2 which lasts for 14 Weeks and is being delivered online at home. This will give me Level 2 in Business & Administration. Please find more information please call 03301130013 for more information if needed.

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Overview

  • Difficulty Level: Entry
  • Duration: 14 Weeks
  • Course ID: #3518
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