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Digital Inclusion - Netbook Provided - Get the Tools, Learn the Skills, Keep the Tools! - Wythenshawe 12 Days

A fantastic course to enable you to gain valuable computer experience. Netbook provided for every learner & is yours to keep upon completion of training!

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Rated 9.2 / 10

About the course

JobSkilla & Knowledge Pool are proud to offer this fantastic course for unemployed people to help them gain the confidence to get online! 

At the start of the course, learners will be presented with a netbook computer  which they will use for the duration of the course. On completion of the two week course, learners will be able to take their netbook home with them as their own resource to continue to build their skills.

Upon completion of this 12 day course you will gain the below qualifications and knowledge in the following modules:

Level 1 Award in Customer Service
Level 1 Certificate in Personal and Social Skills

Unit 1 - Create a Good Impression to Customers
Unit 2 - Apply Legislation, Regulation and Organisational Procedures for Customer Service
Unit 3 - Introduction to Customer Service
Unit 4 - Managing Personal Finance
Unit 5 - Effective Communication
Unit 6 - Contribute to Own Healthy Living
Unit 7 - Alternatives to Paid Work
Unit 8 - Developing Personal Confidence
Unit 9 - Awareness of Equality and Diversity
Unit 10 - Working as part of a team

Course Location: Tree of life Community Centre Greenbrow Rd, Wythenshawe, Manchester, M23 2UE.

Course Date & Duration:

  • Course length – 2 Weeks
  • Monday to Friday 9.30 am – 4.30 pm
  • Start date: Monday 11th March 2019 - Tuesday 26th March 2019

    Eligibilty Criteria:

    • Learners must be 19+ (prior to the 1st August 2018)
    • Learners must be unemployed, and claiming an employment related benefit
    • Learners must be a legal UK resident. 
    • Learners must not have completed the equivalent of course qualifications previously, at the same level or above.
  • All learners are required to sit short Maths and English assessments in order to ensure suitability for the course and its benefits.If you have any queries with regards to your eligibility for the course, please speak with your Key Worker/Advisor, or contact us on Tel: 0330 113 0113


    BOOK NOW via JobSkilla to reserve your place!

Please ensure that you take proof of benefit, your birth certificate or photo ID to the induction to prove your eligibility for the course.

(Please ensure you have added your phone number to JobSkilla so that you can be easily contacted and can receive a text reminder. This can be done by clicking on "My Bookings" after booking)

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  • Qualification Gained: Nationally Recognised Qualification
  • Difficulty Level: Beginner
  • Duration: 12 Days
  • Travel Expenses Paid: No
  • Course ID: #2511
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