Customer Service with Occupational Skills Classroom Course – Nottingham.

Nottingham

Course Eligibility

Candidates need to be 19 or older as of 31st August 2024
Must be unemployed or on a low income (less than£20,319)
Must be on a means tested benefit if unemployed (UC, JSA, ESA)
Not in education, or any other training course
Right to live and work in UK
Must not hold the qualification already
Lived in the UK for 3 years or more
Must live in Nottinghamshire & can travel to Nottingham

Course Description

This is a 10 day Customer Service course for residents who live in Nottinghamshire & surrounding areas who can travel to Nottingham.

Qualifications and Units Covered:

Level 2 Certificate in Customer Service

Delivery of effective customer service
Supporting the customer service environment

Level 1 Certificate in Occupational Skills

Customer service in the hospitality industry
Understanding customer service in the retail sector
Problem solving at work
Working in a team
Time management skills
Improving own learning performance

Course Delivery:
Times: 9:30am – 15:30pm (Monday – Friday)
Days: Monday – Friday
Start Date: Monday 14th October 2024
Completion Date: Friday 25th October 2024
Location: Nottingham – Full location details to be confirmed on enrolment.

Course Overview

Course Start Date:
14/10/2024

Start Time:
09:30 AM

End Time:
03:30 PM

Course Duration:
2 Weeks

Difficulty Level:
entry

Registration Deadline:

09/10/2024

Induction Date:

Course Location:

Nottingham

Registration has passed – if you cannot find a course currently, feel free to contact us

Course Location:

Course ID:

Course Tags:
Customer Service, Nottingham,

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Organiser

Skills Academy Building Futures

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Customer Service with Occupational Skills Classroom Course – Nottingham.

Course Eligibility

Course Description

Course Overview

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Customer Service with Occupational Skills Classroom Course – Nottingham.

Course Eligibility

Course Description

Course Overview

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