5 Day Level 2 Award in Customer Service & Employability with How to Become a Social Media Influencer Certification

5 Day Customer Service & Employability with How to Become a Social Media Influencer Certification.

This is a remote course. You will learn from home with guidance from a tutor via a Zoom meeting. You will complete the 5 Days Customer Service course first.

The course will run from 9:30am to 3:30pm Monday to Friday.

Customer Service/Employability Units Covered:

Employability – Job searching
Applying for a job
Building working relationships with customers
Group discussion on where jobs can be located and advertised

Discuss how you would search for jobs relevant to customer services.
Identify your own skills and knowledge required to selected job roles.
Learning Outcome 1 – Know how to deliver good customer service
Learning outcome 2 – Know different communication methods
Learning outcome 3 – Know how to provide good customer service in line with organisational procedures
Learning outcome 4 – Know how to effectively deal with customer queries, problems and complaints

Once you have completed the Customer Service/Employability side of the course, we will issue a voucher code via email which allows you to log in anytime to complete the section of the How to Become a Social Media Influencer course at your own pace. 

You Will Learn:

The meaning of the terms ‘influencer’ and ‘social media influencer’
Why it is important to become a social media influencer
The benefits of becoming a social media influencer
The steps to becoming a social media influencer
Everything you wish to know about being an influencer on social media

The benefits of taking this course:

You will be able to:
Kick-start your journey to becoming a social media influencer
Develop social media influencer marketing skills
Learn how to become a credible social influencer
Choose an influencer niche market to target
Learn what it takes to be a social media influencer
Increase your chances of earning money as a social media influencer
Learn valuable tips, to help you gain a large social media following
Eventually learn how to help businesses grow their brands

You must complete an enrolment before you can start the course. This will be booked with you upon a successful booking of the course.