Part Time Level 1 Award in Customer Service – Plus JobSkilla Academy voucher!

Online Event
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Course Eligibility

    • Entry level 3 or above in English and Maths.
    • In receipt of one of the following benefits: UC/JSA/ESA
    • Unemployed
    • Have identification: Passport or Birth Certificate (the right to live and work in the UK)
    • Proof of benefit with the payments and any deductions
    • Proof of address dated within the last 3 months of the course start date (Utility bill, bank statement, HMRC letter)
    • Candidates need to be 19 or older as of 31st August 2022
    • Must have access to a laptop/Tablet or PC to access the course
    • Must be a UK resident for 3 years or more
    Must be a resident in one of the following areas:
    • Northampton
    • Luton
    • Bedford
    • Milton Keynes
    • Buckingham
    • Dunstable
 

Course Description

This Award in Customer Service is an accredited course and is ideal if you are interested in working in a customer service role or just want a better understanding of customer service for self-employment purposes and would make a great addition to your CV.

The course is suitable for all learners new to customer service or those wishing to refresh their skills and is aimed at people looking to return to work, change careers or have been in customer service roles but without any formal qualifications.

The qualification will provide you with the knowledge required to deal with customers on a daily basis and is applicable to a variety of work environments.

During this course you will study:

  • Level 1 Employability Skills, including Help with Applying for Jobs
  • Level 1 Award in Customer Service

Course Delivery:

Course Duration: 3 Weeks

Days of the week: Mon, Tues, Wed, Thurs.

Times: 13.30pm – 15.00pm

You will start the Customer Service course first, once this is completed you can pick one of our JS Academy CPD Accredited courses for FREE!

Jobskilla Academy Course offers:

Microsoft Excel Level 1 & 2
Pet Psychology
Dog Grooming
Admin, HR, Payroll
Mental Health Awareness
Beauty

Plus, many more!

Take a look through our amazing courses here! https://www.js-academy.co.uk/

Course Overview

Course Start Date:
28/11/2023
Start Time:
01:30 PM
End Time:
03:00 PM
Course Duration:
3 Weeks
Difficulty Level:
entry
Registration Deadline:
27/10/2023
Induction Date:
Course Location:
Online Event

Registration has passed – if you cannot find a course currently, feel free to contact us

Course Location:
Course ID:
Course Tags:
Customer Service

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