Level 1 Contact Centre Operations – Non Dev

Online Event

Sales

B2W

Course Eligibility

Learners MUST be unemployed, either claiming or not claiming a benefit (cannot be employed).
Learners MUST be 19 years+ on enrollment We do need to see photo ID for these learners.
ID (If using a birth certificate you must provide your National Insurance number too)
Please note this course is only available to certain areas at the moment, please see the bottom of the course for full list.

Course Description

This is now a 1 week Remote course that you will complete online with guidance from a tutor.

On completion of the course, you are guaranteed a job interview with Sigma! Working From Home roles available!

You must have access to a laptop or computer, a smart phone is not compatible unfortunately.

Units Covered:

Level 1 Certificate in Digital Contact Centre Operations

Behaviours and standards at work

Basic use of digital devices / systems

Digital presence, awareness and safety

Provide Contact Centre Customer Service

A Maths and English assessment must be completed before you can start the course. This will be sent via email. These must be completed no later than Wednesday 14th December 20022.

Once you have completed the assessment, a tutor will contact you to go through your enrollment over the phone before you start the course.

Please note, this course is only available for residents in the following areas at the moment:

Kings Lynn, Norwich, Ipswich, Cromer, Great Yarmouth, Lowestoft, Colchester, Chelmsford, Colchester, Southend, Harlow, Stevenage, Braintree, Aylesbury , Bury St Edmonds, Boston, Bedford, Northampton, Luton, Milton Keynes, Oxford, Swindon, Wycombe, Kettering, Hunstanton, Spalding, Leicester, Leicester, Loughborough, Melton Mowbray, Nottingham, Grantham.

Course Overview

Course Start Date:
19/12/2022

Start Time:
10:00 AM

End Time:
04:00 PM

Course Duration:
1 week

Difficulty Level:
entry

Registration Deadline:

14/12/2022

Induction Date:

Course Location:

Online Event

Registration has passed – if you cannot find a course currently, feel free to contact us

Course Location:

Online

Course ID:

Course Tags:
Contact Centre, Sales, Customer Service

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Level 1 Contact Centre Operations – Non Dev

Course Eligibility

Course Description

Please note, this course is only available for residents in the following areas at the moment:

Course Overview

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Have Any Questions?

Level 1 Contact Centre Operations – Non Dev

Course Eligibility

Course Description

Please note, this course is only available for residents in the following areas at the moment:

Course Overview

Share This Course

Quick Links

Contact Us

Join Our Mailing List

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